Shipping
- Is next day delivery possible?
- What are the shipping charges?
- The estimated shipping time has passed / my parcel is very slow, what should I do?
- I was not home to accept my express delivery, will they redeliver the order?
- My parcel has been RTO /Returned/is Returning to the sender, what should I do?
- Can I refuse my package once shipped?
Tracking
- How do I track my order?
- When will I receive my tracking number?
- My tracking is stuck/not updating
- Will the courier person call me or can I get his number before delivery?
- Tracking status says "Address unlocatable/Incomplete", What should I do?
- What if I missed the courier person, can I reschedule the delivery?