- What is your return policy?
- I have received an incorrect/missing item(s), what should I do?
- What if I have returned the wrong product?
- What is a manufacturing defect?
- What is eligible for return?
- What is the return process?
- What if Pick up from my location is not possible?
- What if my product hasn’t been picked up within 7 days from date of delivery?
- Can I get the pickup person's contact details?
- Can I drop off my product at your nearest store/office?
- When will the courier person come for pickup?
- What you need to do before pick-up?
Refunds and store credit
- When are refunds possible?
- How will I be refunded?
- I have thrown away the packaging, can I still return it?
- I have returned my order but have not received my refund
- How long before my store credit expires?
- Can someone else use my store credit?
- How will the replacement unit be sent to me?
- Will I be getting a new product as a replacement?
- Instead of a replacement, can I get store credit?
- I bought your products from another seller, can I return/exchange with you?
- Can I exchange my product for a different product?
- What if I’m going out of town, what will happen to my replacement?